Job Information
Kohler Co. Guest Services Agent, Lodge Kohler in ASHWAUBENON, Wisconsin
Guest Services Agent, Lodge Kohler
Work Mode: Onsite
Location: Green Bay, WI
Opportunity
Join our guest services team — the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers.
Specific Responsibilities
Providing guests with prompt, courteous service that exceeds their expectations
Assisting guests with their arrival, departure, luggage, and vehicles
Valet parking vehicles
Driving the guest shuttle in the Green Bay area
Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest’s room
Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room Miscellaneous deliveries required by guest or hotel staff
Maintaining a clean work area, including all common rooms and storage closets
This is a part-time position, working 16-24 hours per week.
Skills/Requirements
Applicants must have a valid driver's license and be within the guidelines of Kohler Co. corporate insurance policy and be at least 18 years of age
Prior experience with customer service preferred
The hourly pay range for this position is $14.50 + tips/gratuity . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.